TheAltening Logo

Policy

Terms of Service, Refund Policy, and Privacy Policy

Terms of Service

Welcome to TheAltening

These terms and conditions outline the rules and regulations for the use of TheAltening’s website and services (the “Service”).

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use TheAltening’s website if you do not accept all of the terms and conditions stated on this page.

Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Contact

If you have questions about these terms, refunds, or privacy, contact us at admin@mail.thealtening.com.

Cookies

We employ the use of cookies. By using TheAltening’s website you consent to the use of cookies in accordance with TheAltening’s privacy policy. Cookies may be used to enable functionality and ease of use. Some affiliate and advertising partners may also use cookies.

License

Unless otherwise stated, TheAltening and/or its licensors own the intellectual property rights for all material on TheAltening. All rights reserved. You may view and/or print pages from https://www.thealtening.com for your own personal use subject to the restrictions below.

You must not

  1. Republish material from https://www.thealtening.com
  2. Sell, rent, or sub-license material from the site
  3. Reproduce, duplicate, or copy material from the site beyond normal browser caching
  4. Share your login credentials or allow others to access paid features using your access
  5. Automate, scrape, or spam the Service in a harmful, abusive, or disruptive way
  6. Resell, redistribute, or mirror downloads obtained via the Service unless explicitly permitted
  7. Attempt to bypass, disable, or interfere with rate limits, access controls, or security features
  8. Use the Service to develop, benchmark, or improve a competing product or service
  9. Upload, submit, or distribute content that infringes third-party rights
  10. Misrepresent your identity or engage in bad-faith conduct intended to harass, disrupt, or manufacture disputes

Availability and outages

The Service may be unavailable from time to time due to maintenance, outages, or events outside our control. We do not guarantee uninterrupted access.

Refunds and disputes

Refund eligibility is described in the Refund Policy below. If a payment dispute or chargeback is opened, access related to that payment may be suspended while the dispute is investigated.

Hyperlinking to our content

The following organizations may link to our website without prior written approval:

  • Government agencies
  • Search engines
  • News organizations
  • Online directory distributors when they list us, in the same manner as they link to other listed businesses
  • Systemwide Accredited Businesses (excluding soliciting non-profits, charity shopping malls, and charity fundraising groups)

These organizations may link to our home page, publications, or other information as long as the link is not misleading, does not falsely imply sponsorship or endorsement, and fits within the linking party’s context.

We may also consider and approve other link requests from:

  • Commonly-known consumer or business information sources
  • Dot-com community sites
  • Associations or groups representing charities
  • Online directory distributors and internet portals
  • Accounting, law, and consulting firms whose primary clients are businesses
  • Educational institutions and trade associations

Approved organizations may hyperlink by using our corporate name, the URL, or a descriptive phrase that fits their context. Use of TheAltening’s logo or artwork requires a trademark license agreement.

Reservation of rights

We may request removal of any or all links to our site at any time. By continuing to link to our site, you agree to these linking terms and any updates.

Removal of links

If you find any link on our website or any linked site objectionable, contact us. We may consider removal requests but have no obligation to do so or respond directly.

We try to ensure information on this site is correct, but we do not warrant its completeness or accuracy, or that the website will remain available or up to date.

Content liability

We are not responsible for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page or within any context containing content that could be construed as libelous, obscene, criminal, or that infringes any third-party rights.

Non-Affiliation

TheAltening is not affiliated with, endorsed, or sponsored by third parties whose names, logos, or products may be referenced for identification purposes only. Any third-party names or marks shown on the site are used solely to describe the referenced products or for nominative fair use.

Indemnification

You agree to defend, indemnify, and hold harmless TheAltening, its affiliates, and personnel from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your User Content; (b) your use of the Service in violation of these Terms; or (c) your infringement, misappropriation, or violation of any third-party rights.

No Damages

To the fullest extent permitted by law, TheAltening will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising from or relating to any IP enforcement actions against users or content removals performed.

Access Restrictions

Access to the Service is provided solely for legitimate end-user purposes. You may not access the Service to develop, train, benchmark, or improve a competing product or service, nor may you monitor availability, performance, or functionality for competitive purposes. We may deny or revoke access for suspected competitive or bad-faith activity.

No misrepresentation or Bad Faith

You may not create access under false identity, use disposable emails or proxies to conceal affiliation, or purchase access for the purpose of harassment, disruption, legal positioning, or manufacturing a dispute. We may cancel such transactions and suspend access for policy or abuse reasons where permitted by law.

Disclaimer

To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and its use. Nothing in this disclaimer will limit or exclude liability where not permitted by law, including liability for death or personal injury due to negligence, fraud or fraudulent misrepresentation, or other liabilities that cannot be excluded.

The limitations and exclusions govern all liabilities arising in contract, tort (including negligence), and breach of statutory duty. Where the website and the information/services are provided free of charge, we will not be liable for any loss or damage of any nature.

Refund Policy

We aim to be fair. Refunds are available only when the request and usage fall within the limits below. If you’re unsure whether you qualify, email admin@mail.thealtening.com.

1) Cancellation

You can cancel a subscription at any time. Cancellation stops future renewals. Access remains active through the end of the current paid period unless stated otherwise at checkout.

2) Refund eligibility

A refund for a subscription payment is eligible only if all conditions below are met:

  1. Request window: You request the refund within 72 hours of the successful payment timestamp for the specific charge you want refunded (initial purchase, upgrade, or renewal).
  2. Usage limit: Fewer than 5 Digital Downloads have been successfully downloaded after that payment timestamp.
  3. Good standing: The subscription is not suspended or terminated for abuse, fraud, or policy violations at the time of the request.
  4. No payment dispute: No chargeback, payment dispute, or reversal has been opened for the same transaction.

3) What counts as a “Digital Download”

  • A Digital Download is a successful download of a digital asset (for example: texture packs, modpacks, shaders, resource packs) delivered through the Service.
  • Failed or errored attempts that do not deliver a file do not count.
  • Re-downloading the same asset may still count as usage if it results in a new delivered download event through the Service.

4) How to request a refund

Email admin@mail.thealtening.com from the email used at checkout and include:

  • the receipt/invoice ID (or the date/time of the charge)
  • the reason for the request (optional, but helpful)

We’ll verify eligibility using purchase and download logs and respond as soon as possible.

5) Refund method and timing

Approved refunds are issued to the original payment method. Processing time depends on your bank/card issuer and may take several business days.

6) Disputes

If a chargeback or payment dispute is opened for a transaction, access related to that payment may be suspended while the dispute is investigated.

Privacy Policy

Your privacy is important to us

It is TheAltening’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies tohttps://www.thealtening.com.

Website visitors

We collect non-personally identifying information that browsers and servers typically make available (browser type, language preference, referring site, date and time of requests). IP addresses may be collected for logged-in users and for users leaving comments. We disclose such information only under the same circumstances described for personally-identifying information.

Personally-identifying information

Certain interactions require us to gather personal data. For example, signing up for an account requires a username and email address. We collect only what is necessary to fulfill the purpose of the interaction.

Security

We strive to use commercially acceptable means to protect your personal information, but no method of transmission over the Internet or electronic storage is 100% secure.

Links to external sites

Our service may contain links to external sites not operated by us. Review the privacy policy and terms of every site you visit. We are not responsible for third-party content, policies, or practices.

Aggregated statistics

We may collect and display statistics about visitor behavior in aggregate form. We do not disclose personally-identifying information.

Cookies

We use cookies and similar technologies to personalize content, store preferences, and improve experience. You can refuse cookies in your browser, though some features may not function properly.

E-commerce

When you purchase services or products, you may be asked to provide additional information (including personal and financial information) necessary to process transactions. You can refuse to supply information, with the caveat that it may limit participation in certain activities.

Changes

We may update this policy from time to time. Continued use of the site after changes constitutes acceptance of the updated policy.